Help Center

Open chatingly.online, choose video, voice or text, then press start. No profile is needed before your first match; guests can begin straight away. The how it works guide walks through each step.

• Tap the small camera symbol beside the web address and switch it to allow for chatingly.online.
• Quit anything else that might be using the camera, a work call for instance.
• On iPhone, open Settings, then your browser, and allow the camera and microphone.
• Reload the page after changing permissions. If video still fails, switch to voice or text while you sort it out.

Guest mode is fine for a quick session. Signing in ties your balance, VIP status and settings to your account, so they show up again on another phone or browser. To keep Chatingly on your home screen, see the Chatingly app page.

Coins cover matching after the free ones are gone, private calls, gifts and some paid live rooms. If a top-up has not reached your balance, wait a little and reload. If it is still missing, email support with the payment confirmation attached. What stays free is laid out on the Chatingly free page.

It sits at the top of the matching screen. When the countdown ends, tap to claim; the next countdown begins from that tap. There is no streak to protect and nothing resets if you skip a day.

From the online list, choose Live and flick vertically from room to room. A few rooms set conditions for entry, such as a ticket, following the person or having bought coins in the past.

The report button inside a call or live room is the fastest route to our moderators. If your own account was limited and you believe that was a mistake, write to support and begin the subject with Appeal.

Email [email protected] from the address on the account and ask for it to be closed. Unused coins and VIP time go with it, so spend them first if you want to.